Terms of Service

These Terms of Service ("Terms") govern your access to and use of the IronPoint Garage Door website (this "Site") and the service-request matching platform it provides. By using this Site, you agree to these Terms. If you do not agree, please do not use this Site.

What IronPoint is (and isn't)

IronPoint operates a referral and request-routing platform that connects homeowners and businesses with independent, local garage door repair, installation, and maintenance professionals. IronPoint itself does not perform garage door repair, installation, or maintenance services, and does not employ the technicians who do. When you submit a request through this Site, IronPoint routes it to a local professional or company that we believe covers your area and the service requested.

No guarantee of availability, pricing, or outcome

Submitting a request through this Site does not guarantee that a professional is immediately available in your area, nor does it guarantee any specific price, timeline, or outcome for the requested work. Availability, scheduling, pricing, licensing status, and insurance coverage for any given job are determined and represented by the independent servicing professional, not by IronPoint. You should confirm these details directly with the professional before work begins.

Independent contractor relationship

Professionals matched through this platform are independent businesses, not employees, agents, or franchisees of IronPoint. IronPoint is not responsible for the quality, safety, legality, or any other aspect of work performed by an independent professional you are matched with, and is not a party to any agreement you reach with that professional.

Acceptable use of this Site

You agree not to:

• Submit false, fraudulent, or misleading information through any form on this Site
• Use this Site to submit requests on behalf of a third party without their knowledge or consent
• Attempt to interfere with, disrupt, or gain unauthorized access to this Site or its underlying systems
• Use automated means (scraping, bots) to extract content from this Site at a scale or frequency that burdens normal operation

Content and intellectual property

The text, design, and structure of this Site are owned by or licensed to IronPoint and are protected by applicable intellectual property laws. You may view and use this Site for your own personal or business purposes related to requesting garage door services, but may not reproduce, redistribute, or repurpose substantial portions of this Site's content without permission.

Disclaimer of warranties

This Site and the matching platform it provides are offered "as is" and "as available," without warranties of any kind, express or implied, including as to accuracy, availability, or fitness for a particular purpose. We do not warrant that this Site will be uninterrupted, error-free, or that any professional you are matched with will meet your expectations.

Limitation of liability

To the fullest extent permitted by law, IronPoint is not liable for any indirect, incidental, consequential, or special damages arising from your use of this Site or from services performed by an independent professional you were matched with through this Site.

Changes to these Terms

We may update these Terms from time to time. Continued use of this Site after changes are posted constitutes acceptance of the revised Terms. The "last updated" date above reflects the most recent revision.

Contact us

Questions about these Terms can be directed to us through our Contact page or by calling (844) 837-7861.